Our Staff

LORI DOWDRICK

Front Desk Patient Concierge at Ponte Vedra office

I have been fortunate enough to have worked with Dr. Roberto Garcia and his staff for the last five years. Dr. Roberto is the most caring physician I’ve ever met! Not only does he look after the needs of each and every one of his patients, he gladly takes an immense interest in the personal and professional growth of all his employees. I am very fortunate to be a part of the Contoura Facial Plastic Surgery team. There is nowhere else I would rather spend my days than with Dr. Roberto Garcia, my coworkers, and our amazing patients!

DIANE LEDBETTER

Patient Care Coordinator

As a competitive ice skater for over 6 years as a young adult, I was fortunate to be part of the Olympic Training Camp in Lake Placid, NY. Those formative years helped me develop a strong work ethic and dedication to pursue my dreams. After graduating from Jacksonville University with a Bachelor of Science Degree, majoring in Business Administration, I have focused my career for the last 30 years in the aesthetics industry, in particular, cosmetic surgery and enhancement.

After living in the Atlanta area for many years, I had the opportunity to return to Jacksonville 8 years ago. It is here that I began my most personally gratifying career as the patient coordinator for Dr. Roberto Garcia. Working with Dr. Garcia has allowed me to utilize my background and experience to support and compliment his highly successful facial cosmetic practice. Dr. Garcia is truly an amazing and gifted cosmetic surgeon who has dedicated his professional life to using highly gentle and sensitive techniques to compliment and transform his patient’s appearance in a very natural manner. In my view, he is not only able to enhance a patient’s appearance, he contributes to the enormous changes in the quality of their lives too. I look forward to many years of working with Dr. Garcia with great anticipation and optimism.

JESSICA GIDDENS

Medical/Surgical Assistant

I have worked closely with Dr. Garcia for the last 7 seven years. I consider him my mentor and friend! He never ceases to amaze me with his skills in the operating room! Outside of the operating room, he is equally as wonderful; the thoughtful way he treats patients after surgery and the extra steps he takes for them. Dr. Garcia is very diligent and always makes sure each patient is comfortable and happy. I could not imagine a life, professionally or personally, without Contoura Facial Plastic Surgery.

LAURA CURTIS

Nurse Practitioner

I am a Certified Family Nurse Practitioner with a background in Outpatient Surgery, Post Anesthesia Care, and Critical Care. I have received specialized training in the use and administration of neuromodulators (Botox, Dysport, and Xeomin), dermal fillers (Juvederm, Voluma, Restylane, and Radiesse), Kybella, Sculptra, as well as laser therapy (hair removal, IPL, and non-ablative skin resurfacing).

I received my Master of Science degree in Nursing in 2007 at the University of North Florida where I was a member of the International Sigma Theta Tau Honor Society of Nursing. I am certified by the American Nurses Credentialing Center as well as being a member of the American Nurses Association and the American Academy of Nurse Practitioners.

After my extensive training under Dr. Roberto Garcia, I joined the Contoura Facial Plastic Surgery team in October 2014. I regularly attend aesthetic conferences and professional advanced injector courses to ensure that my patients receive the best care. I feel my innate artistry and perfectionism allows me to achieve beautiful, natural looking results.

In my leisure time, I enjoy exercise, yoga, reading, and spending time with my husband and 3 young children.

CYNTHIA LANKRY

OPERATIONS MANAGER

I have been blessed to work with Dr. Roberto Garcia since 2005. I absolutely love my job! My position at Contoura Facial Plastic Surgery is to facilitate the daily operations of the office. I am involved in many of the key functions of the practice to ensure that our patients have the best experience possible. Professionally, Dr. Garcia has always believed in my abilities, continually encouraging me (and all of our staff) to expand my knowledge and skills. Dr. Garcia is the most talented and skilled surgeon that I have ever worked for. Not only is his work beautiful, he treats our patients with incredible care and compassion. It is always evident that he loves what he does and it shows in all aspects of the practice! His aftercare is exceptional; in fact, he personally sees his patients at our private recovery cottages the day after surgery. Once you are a patient of his, it’s like becoming part of the Contoura family. I am forever grateful to be a part of this dedicated team of highly skilled and professional individuals!

CARMEN SARDINAS JD, MBA

Practice Administrator

I am overjoyed and honored to work with the team at Contoura Facial Plastic Surgery. I have been with the practice since 2010 and have had the privilege of participating in its tremendous growth throughout the years. I am passionate about what I do and feel blessed I have the opportunity to work with the incredibly talented Dr. Garcia and our amazing team of professionals. It is very rewarding to see the positive impact Dr. Garcia, our Nurse Practitioners, and our Aestheticians have on people’s lives. It is also wonderful to Dr. Garcia’s impact in our community. Locally, Dr. Garcia has worked tirelessly with many charitable foundations, in particular the FACE Foundation, which provides free reconstructive facial surgeries to children in need. The lives of these precious children are forever changed because of Dr. Garcia’s generosity and that of our dedicated donors.

As Practice Administrator, I serve many functions on a daily basis but ultimately, my goal is to provide our patients the very best experience in every way. Our philosophy at Contoura Facial Plastic Surgery is simple: we strive to be the premier center for facial aesthetic excellence. Furthermore, my commitment to you is to work tirelessly to achieve that end.

My educational background includes a Bachelors Degree from the University of Florida, a Masters in Business Administration from the University of Miami and a Law Degree from St. Thomas University School of Law. I am a member of the Florida Bar and locally I am also a member of Toastmasters International. I am fully bi lingual.

I have been married for 23 to my my wonderful husband Jorge and we have 4 beautiful children. When I am away from the Practice, I enjoy spending time with family, being active in my church, exercising outdoors, and reading.

My responsibility is to make your experience at Contoura Facial Plastic Surgery top notch in every way. If there is ever a question or concern you may have, please contact me anytime.

JANE RIDGLEY

Front Desk Patient Concierge at Palencia office

In 2004, my husband and I relocated to St. Augustine from Boston and Cape Cod, retiring from very active careers in the high tech industry. Throughout my career, I was consistently recognized for my leadership skills in customer service management, and held senior executive positions for several large multinational corporations, including IBM and Lotus Development.

After moving to Florida, I first began working as an interior design consultant for 3 real estate developers in World Golf Village. In 2010 I assumed the position of Front Desk Operations Manager for the Spa at World Golf Village. When Dr. Garcia’s Palencia location opened in the fall of 2014, I happily joined as the Front Desk Patient Concierge.

Since my father was a general surgeon, I was raised to appreciate the values of customer service and attention to detail with regard to patient care. Here at Contoura Facial Plastic Surgery, Dr. Garcia has assembled a dedicated team of skilled professionals who are truly focused on delivering excellence and outstanding service in every aspect of the medical practice. I am delighted to be part of this amazing team where I can utilize my customer service experience as part of this exciting new venture in Palencia. By far, this has been the most dynamic, inclusive, and professionally rewarding work environment I have experienced over my nearly 50-year working career.

LANA SWITZER

Medical Aesthetician at Palencia office

I was raised in the Midwest, but moved to Florida to complete her high school, college and skin care training. Early in her aesthetics career, I developed a strong interest in problematic skin due to my own acne issues, as well as those of my teenage children, and over the past 13 years as an aesthetician and has acquired very specialized skills in results-oriented skincare solutions.

Prior to joining the Contoura team in early 2015, I worked for 2 medical spas in the Jacksonville Jacksonville area, where I gained in depth knowledge of several medical grade product lines, including Obagi, IMAGE, and SkinCeuticals. I have also obtained certification in dermaplaning, dermal needling, electrolysis, and laser services.

Because the Contoura Palencia office is committed to delivering high quality, individualized patient care, it has allowed me to provide state-of-the-art and personalized skin care services in a relaxed and comfortable environment. I am delighted to be a part of this amazing team of professionals.

DESTIN BROWN

Medical Aesthetician Ponte Vedra Office

Being a true Florida native, I was born and raised in Palm Bay, where I earned licenses in both aesthetics and massage therapy from Space Coast Health Institute in 2007 and 2010, respectively. Prior to my arrival to the Jacksonville area, I traveled abroad, taking my passion and talents to Playa Hermosa, Costa Rica. Throughout my tenure in Central America, I gained notoriety in the local surfing community, providing cutting edge techniques in massage therapy to locals, expatriates, and international travelers. I worked at some of the most highly regarded and prestigious hotels and surf camps.

Before joining Dr. Garcia’s team, I received numerous accolades for my high level of client care and comfort, working for a nationally recognized, Conde Nast Top 100 oceanfront spa. Specializing in comprehensive anti-aging techniques, I continued to garner recognition in cutting edge procedures, most notably, the semi-permanent solution to enhance eyebrows called Microblading. Working alongside Jacksonville’s premier double board certified plastic surgeon, Dr. Roberto Garcia, I now have the opportunity to push the boundaries of my profession all the while remaining focused on the care and well-being of my patients.

I am a certified in medical grade treatments such as Collagen Induction Therapy (microneedling), IPL, and Fractional Laser, Dermaplaning, Microdermabrasion and Chemical Peels, specifically TCA Medium Depth Peels. I am also excited to specialize in post-operative lymphatic massage; an excellent service for post surgical patients. My goal is to offer my patients a well-rounded and holistic approach by serving all of their skincare needs.

PATTY SHINN

MEDICAL AESTHETICIAN PALENCIA OFFICE

I was raised in Nashville, Tennessee. After college, I began my working career teaching Spanish at a local Middle School. Due to my strong interest since my teenage years, I redirected my educational skills to the field of Aesthetics in 2004. Over the past 12 years I have become a recognized skincare specialist in Medical Aesthetics..

After relocating to Jacksonville in 2006, I served as the IMAGE Skincare Sales Manager for North Florida and South Georgia. I joined Contoura Facial Plastic Surgery when the Palencia office opened in the fall of 2014.

I have had the opportunity to work with a broad range of skincare product lines. I have certifications in IMAGE skincare, SkinCeuticals, and Dermaplaning. In addition, I have advanced training in Obagi, PCA skincare, eyebrow artistry, and a wide variety of peels.

I believe that my educational background and personal experience with all of our skincare lines allows me to create the perfect skincare cocktail for each patient. I joined the Contoura Facial Plastic Surgery team at Palencia because I am given the opportunity to balance the art of corrective skincare within a uniquely relaxing and elegant environment. My work as a medical aesthetician is always with the unwavering belief that healthy skin is beautiful skin.

VIVIAN GARCIA

Palencia Office Manager

I was born and raised in Miami Florida. I attended the University of Miami, as I felt it would give me the opportunity fi expand my business perspective and global view. After graduating with a Bachelors of Science in Business, I pursued a Masters in Business Administration with concentration in Marketing. Without a doubt, living and studying in a culturally diverse community such as Miami, it gave me the opportunity to understand the global effects of marketing.

I was fortunate to accept a position with Parke-Davis, a Fortune 500 pharmaceutical company. Being fluent in English and Spanish proved to be extremely beneficial and opened many doors for me. Being well trained in cardiovascular and neurological drugs, I received numerous awards and accolades for exemplary performance.

When Parke-Davis purchased Pfizer in 2000, I accepted a position in Syracuse, NY. During my 4 years there, I was consistently recognized for my performance.

After taking time off to raise a family, I recently returned to the workforce as the Office Manager for the Palencia office.

I truly enjoy working for Contoura Plastic Surgery because I recognize that I am part of an organization that truly cares for its patients. Every patient is treated with a unique and individualized approach, designed to address that patient’s specific needs and concerns. It is a blessing to work at an institution that strives to do things better and differently.

My personal interests include reading, running, traveling, and spending time with my family.

Request
A consultation

  • This field is for validation purposes and should be left unchanged.